NIGO Onboarding
Every new account application runs through the actual custodian rule set before a Not-in-Good-Order exception ever reaches a human reviewer.
What gets checked
Signature requirements, suitability documentation, missing Social Security numbers, address mismatches — the same paperwork your operations team already knows to look for, checked automatically against the rules the applicant's specific custodian actually requires. Rules are versioned per custodian, so a Schwab application and a Fidelity application get checked against the paperwork each firm actually requires, not a generic one-size-fits-all checklist.
What the applicant sees
When something is missing, the applicant sees exactly what to fix — which field, which document, which signature — not a generic rejection that sends them back to start over. Uploaded documents are read and checked against the application data automatically, so a mismatch between a submitted form and a supporting document surfaces before it becomes a delay.
What your review queue sees
When everything checks out, the application moves straight to your review queue instead of sitting in an inbox waiting for someone to notice. Every application carries a clear status and the specific reason behind it, so your team is reviewing real exceptions, not re-doing a first pass that a rule set can already do consistently every time.